May 2021
Program updates from the Responsible Beverage Service Training Program (RBSTP) team including alcohol server FAQs and important dates to remember.
Answering Server FAQs
The Server functionality of the RBS Portal is now fully operational! To date we have 638 registered servers and 187 servers who have completed training and the alcohol server certification exam!
With the implementation of the Server functionality, we have received several frequently asked questions about certificates, how to search for training providers, how to find your server identification number, and how to access the alcohol server certification exam. This month’s program update will focus on addressing those frequently asked questions.
How do I find my Server ID number?
There are two ways you can locate your server ID number. The first is by way of the registration message that is sent via the RBS Portal. To access the message, click on the envelope icon, the message will be titled Enrollment Registration Completed. The second way you can see your Server ID number on your Server Dashboard; it will be in the first box with your Server Details.
How do I search for a training provider?
Select Search from the “Training Provider Search” on your RBS Server dashboard to see a list of all available training providers. Use the filters to narrow your search results. If you do not see any training providers, try using fewer filters. You may need to move down the page to see your search results.
How do I access my alcohol server certification exam?
The training provider from whom you took training has up to 24 hours to report you have completed training and grant access to the exam. You will receive an email from ABC/RBS Portal notifying you that your exam is ready.
If it has been more than 24 hours, you may reach out to the training provider who provided your course and inquire as to when your exam access may be granted.
How do I get a copy of my RBS certification?
ABC is not issuing physical or downloadable RBS certificates. Once you complete training and pass your ABC Alcohol Server Certification Exam, your status on your RBS Server dashboard will be updated to Certified. Your Server ID number and status are located in the “Server Certificate Details” box on your RBS Server dashboard.
For more frequently asked questions for Servers, Licensees, and Training Providers please visit the FAQs on our website. If you don’t see the answer to your question in our FAQs please email us at rbstp@abc.ca.gov.
Important Dates to Remember
- July 1, 2022 – AB 1221 (Responsible Beverage Service Training Program Act) goes into effect and RBS training for alcohol servers and the managers of alcohol servers for ABC On-Premises licensed establishments becomes mandatory. ABC On-Premises Licensees have sixty (60) days from July 1, 2022 to have their staff trained and certified by an approved RBS training provider. This includes the successful completion of an ABC administered RBS exam.
- September 1, 2022 – Enforcement of AB 1221 begins.
Contact
For alcohol server registration assistance or general assistance with RBS contact:
Online Services
Phone: (916) 318-6435
Email: onlineservices@abc.ca.gov
Translation Services
Email: eeo@abc.ca.gov
For training provider assistance or questions about RBS requirements contact:
RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov
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