May 2021

Program updates from the Responsible Beverage Service Training Program (RBSTP) team including alcohol server FAQs and important dates to remember.

Answering Server FAQs

The Server functionality of the RBS Portal is now fully operational! To date we have 638 registered servers and 187 servers who have completed training and the alcohol server certification exam!

With the implementation of the Server functionality, we have received several frequently asked questions about certificates, how to search for training providers, how to find your server identification number, and how to access the alcohol server certification exam. This month’s program update will focus on addressing those frequently asked questions.

How do I find my Server ID number?

There are two ways you can locate your server ID number. The first is by way of the registration message that is sent via the RBS Portal. To access the message, click on the envelope icon, the message will be titled Enrollment Registration Completed. The second way you can see your Server ID number on your Server Dashboard; it will be in the first box with your Server Details.

How do I search for a training provider?

Select Search from the “Training Provider Search” on your dashboard to see a list of all available training providers. Use the filters to narrow your search results. If you do not see any training providers, try using fewer filters.

How do I access my alcohol server certification exam?

The training provider from whom you took training has up to 24 hours to report you have completed training and grant access to the exam. You will receive an email from ABC/RBS Portal notifying you that your exam is ready.

If it has been more than 24 hours, you may reach out to the training provider who provided your course and inquire as to when your exam access may be granted.

How do I get a copy of my RBS certification?

ABC is not issuing physical or downloadable RBS certificates. Once you complete training and pass your certification exam, your status on your dashboard will be updated to Certified. Your Server ID number and status are located in the “Server Certificate Details” box on your server dashboard.

For more frequently asked questions for Servers, Licensees, and Training Providers please visit the FAQs on our website. If you don’t see the answer to your question in our FAQs please email us at rbstp@abc.ca.gov.

Important Dates to Remember

  • July 1, 2022 – AB 1221 (Responsible Beverage Service Training Program Act) goes into effect and RBS training for alcohol servers and the managers of alcohol servers for ABC On-Premises licensed establishments becomes mandatory. ABC On-Premises Licensees have sixty (60) days from July 1, 2022 to have their staff trained and certified by an approved RBS training provider. This includes the successful completion of an ABC administered RBS exam.
  • September 1, 2022 – Enforcement of AB 1221 begins.

Contact

For server registration assistance call (916) 318-6435 or email your local district office:

- OR -


Bakersfield

map

4800 Stockdale Highway., Suite 213
Bakersfield CA, 93309

Phone:
(661) 395-2731
Fax:
(661) 322-5929
Email:
Bakersfield@abc.ca.gov

Concord

map

1800 Sutter St., Ste 450
Concord CA , 94520

Phone:
(925) 655-6314
Fax:
(925) 655-6310
Email:
Concord@abc.ca.gov

Eureka

map

1105 Sixth St., Suite C
Eureka CA, 95501

Phone:
(707) 445-7229
Fax:
(707) 445-6643
Email:
Eureka@abc.ca.gov

Fresno

map

1330 B East Shaw Ave.
Fresno CA, 93710-7902

Phone:
(559) 225-6334
Fax:
(559) 225-8740
Email:
Fresno@abc.ca.gov

LA/Metro

map

888 S Figueroa Street, Suite 320
Los Angeles CA, 90017

Phone:
(213) 833-6043
Fax:
(213) 833-6058
Email:
LAMetro@abc.ca.gov

LB/Lakewood

map

3950 Paramount Blvd., Suite 250
Lakewood CA, 90712

Phone:
(562) 982-1337
Fax:
(562) 982-1396
Email:
LongBeach/Lakewood@abc.ca.gov

Monrovia

map

222 E. Huntington Dr., Suite 114
Monrovia CA, 91016

Phone:
(626) 256-3241
Fax:
(626) 263-9858
Email:
Monrovia@abc.ca.gov

Palm Desert

map

34-160 Gateway Dr., Suite 120
Palm Desert CA, 92211

Phone:
(760) 324-2027
Fax:
(760) 324-2632
Email:
PalmDesert@abc.ca.gov

Redding

map

1900 Churn Creek Rd., Suite 215
Redding CA, 96002

Phone:
(530) 224-4830
Fax:
(530) 224-9338
Email:
Redding@abc.ca.gov

Riverside

map

3737 Main Street, Suite 900
Riverside CA, 92501

Phone:
(951) 782-4400
Fax:
(951) 781-0531
Email:
Riverside@abc.ca.gov

Sacramento

map

2400 Del Paso Road, Suite 155
Sacramento CA, 95834

Phone:
(916) 419-1319
Fax:
(916) 419-3994
Email:
Sacramento@abc.ca.gov

Salinas

map

1137 Westridge Parkway
Salinas CA, 93907

Phone:
(831) 755-1990
Fax:
(831) 755-1997
Email:
Salinas@abc.ca.gov

San Diego

map

1350 Front St., Room 5056
San Diego CA, 92101

Phone:
(619) 525-4064
Fax:
(619) 231-1171
Email:
SanDiego@abc.ca.gov

San Francisco

map

33 New Montgomery St., Suite 1230
San Francisco CA, 94105

Phone:
(415) 356-6500
(415) 356-6501
(415) 356-6502
(415) 356-6503
Fax:
(415) 356-6599
Email:
SanFrancisco@abc.ca.gov

San Jose

map

100 Paseo de San Antonio, Room 119
San Jose CA, 95113

Phone:
(408) 277-1200
Fax:
(408) 971-9421
Email:
SanJose@abc.ca.gov

San Luis Obispo

map

3220 S. Higuera St., Suite 103A
San Luis Obispo CA, 93401

Phone:
(805) 543-7183
Fax:
(805) 543-3814
Email:
SanLuisObispo@abc.ca.gov

San Marcos

map

570 Rancheros Drive, Suite 240
San Marcos CA, 92069

Phone:
(760) 471-4237
Fax:
(760) 471-6142
Email:
SanMarcos@abc.ca.gov

Santa Ana

map

2 MacAurthur Place, Suite 200
Santa Ana CA, 92707

Phone:
(657) 205-3533
Fax:
(657) 205-3520
Email:
SantaAna@abc.ca.gov

Santa Rosa

map

50 D Street, Room 130
Santa Rosa CA, 95404

Phone:
(707) 576-2165
Fax:
(707)527-9537
Email:
SantaRosa@abc.ca.gov

Stockton

map

31 E. Channel St., Room 168
Stockton CA, 95202

Phone:
(209) 948-7739
Fax:
(209) 546-7853
Email:
Stockton@abc.ca.gov

Van Nuys

map

6150 Van Nuys Blvd., Room 220
Van Nuys CA, 91401

Phone:
(818) 901-5017
Fax:
(818) 785-6731
Email:
VanNuys@abc.ca.gov

Ventura

map

1000 South Hill Road, Suite 310
Ventura CA, 93003

Phone:
(805) 289-0100
Fax:
(805) 289-0110
Email:
Ventura@abc.ca.gov

For training provider and general program assistance contact:

RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov

Translation Services
Email: eeo@abc.ca.gov