May 2021
Program updates from the Responsible Beverage Service Training Program (RBSTP) team including alcohol server FAQs and important dates to remember.
Answering Server FAQs
The Server functionality of the RBS Portal is now fully operational! To date we have 638 registered servers and 187 servers who have completed training and the alcohol server certification exam!
With the implementation of the Server functionality, we have received several frequently asked questions about certificates, how to search for training providers, how to find your server identification number, and how to access the alcohol server certification exam. This month’s program update will focus on addressing those frequently asked questions.
Why doesn’t my Server ID number work when I register for training?
Make sure your registration is complete and you are using the ID number from your dashboard. You must complete your payment, submit your application, and be able to access your dashboard before the Server ID number can be used for training.
Where can I get RBS certified?
Get certified in the RBS Portal, which has the tools you need to ensure compliance with the mandatory RBS training requirements.
Is there an additional cost for RBS training outside of the $3 fee to ABC?
RBS training providers are authorized to charge a fee for their training program. The cost of training is determined by the training providers and ABC cannot negotiate corporate or group pricing.
Is RBS information available in multiple languages?
The RBS flyer is available to download in multiple languages. RBS training courses are offered in English and Spanish. The RBS exam is currently available in English, Spanish, and Korean and will soon be offered in Chinese, Vietnamese, Tagalog, Hindi, and Punjabi.
For more frequently asked questions for Servers, Licensees, and Training Providers please visit the FAQs on our website. If you don’t see the answer to your question in our FAQs please email us at rbstp@abc.ca.gov.
Important Dates to Remember
- July 1, 2022 – AB 1221 (Responsible Beverage Service Training Program Act) goes into effect and RBS training for alcohol servers and the managers of alcohol servers for ABC On-Premises licensed establishments becomes mandatory. ABC On-Premises Licensees have sixty (60) days from July 1, 2022 to have their staff trained and certified by an approved RBS training provider. This includes the successful completion of an ABC administered RBS exam.
- September 1, 2022 – Enforcement of AB 1221 begins.
Contact
For server registration assistance contact your local district office:
Bakersfield
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4800 Stockdale Highway., Suite 213
Bakersfield CA, 93309
- Phone:
- (661) 395-2731
- Fax:
- (661) 322-5929
- Email:
- Bakersfield@abc.ca.gov
Concord
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1800 Sutter St., Ste 450
Concord CA , 94520
- Phone:
- (925) 655-6314
- Fax:
- (925) 655-6310
- Email:
- Concord@abc.ca.gov
Eureka
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1105 Sixth St., Suite C
Eureka CA, 95501
- Phone:
- (707) 445-7229
- Fax:
- (707) 445-6643
- Email:
- Eureka@abc.ca.gov
Fresno
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1330 B East Shaw Ave.
Fresno CA, 93710-7902
- Phone:
- (559) 225-6334
- Fax:
- (559) 225-8740
- Email:
- Fresno@abc.ca.gov
LA/Metro
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888 S Figueroa Street, Suite 320
Los Angeles CA, 90017
- Phone:
- (213) 833-6043
- Fax:
- (213) 833-6058
- Email:
- LAMetro@abc.ca.gov
LB/Lakewood
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3950 Paramount Blvd., Suite 250
Lakewood CA, 90712
- Phone:
- (562) 982-1337
- Fax:
- (562) 982-1396
- Email:
- LongBeach/Lakewood@abc.ca.gov
Monrovia
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222 E. Huntington Dr., Suite 114
Monrovia CA, 91016
- Phone:
- (626) 256-3241
- Fax:
- (626) 263-9858
- Email:
- Monrovia@abc.ca.gov
Palm Desert
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34-160 Gateway Dr., Suite 120
Palm Desert CA, 92211
- Phone:
- (760) 324-2027
- Fax:
- (760) 324-2632
- Email:
- PalmDesert@abc.ca.gov
Redding
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1900 Churn Creek Rd., Suite 215
Redding CA, 96002
- Phone:
- (530) 224-4830
- Fax:
- (530) 224-9338
- Email:
- Redding@abc.ca.gov
Riverside
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3737 Main Street, Suite 900
Riverside CA, 92501
- Phone:
- (951) 782-4400
- Fax:
- (951) 781-0531
- Email:
- Riverside@abc.ca.gov
Sacramento
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2400 Del Paso Road, Suite 155
Sacramento CA, 95834
- Phone:
- (916) 419-1319
- Fax:
- (916) 419-3994
- Email:
- Sacramento@abc.ca.gov
Salinas
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1137 Westridge Parkway
Salinas CA, 93907
- Phone:
- (831) 755-1990
- Fax:
- (831) 755-1997
- Email:
- Salinas@abc.ca.gov
San Diego
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1350 Front St., Room 5056
San Diego CA, 92101
- Phone:
- (619) 525-4064
- Fax:
- (619) 231-1171
- Email:
- SanDiego@abc.ca.gov
San Francisco
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33 New Montgomery St., Suite 1230
San Francisco CA, 94105
- Phone:
- (415) 356-6500
(415) 356-6501
(415) 356-6502
(415) 356-6503 - Fax:
- (415) 356-6599
- Email:
- SanFrancisco@abc.ca.gov
San Jose
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100 Paseo de San Antonio, Room 119
San Jose CA, 95113
- Phone:
- (408) 277-1200
- Fax:
- (408) 971-9421
- Email:
- SanJose@abc.ca.gov
San Luis Obispo
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3220 S. Higuera St., Suite 103A
San Luis Obispo CA, 93401
- Phone:
- (805) 543-7183
- Fax:
- (805) 543-3814
- Email:
- SanLuisObispo@abc.ca.gov
San Marcos
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570 Rancheros Drive, Suite 240
San Marcos CA, 92069
- Phone:
- (760) 471-4237
- Fax:
- (760) 471-6142
- Email:
- SanMarcos@abc.ca.gov
Santa Ana
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2 MacAurthur Place, Suite 200
Santa Ana CA, 92707
- Phone:
- (657) 205-3533
- Fax:
- (657) 205-3520
- Email:
- SantaAna@abc.ca.gov
Santa Rosa
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50 D Street, Room 130
Santa Rosa CA, 95404
- Phone:
- (707) 576-2165
- Fax:
- (707)527-9537
- Email:
- SantaRosa@abc.ca.gov
Stockton
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31 E. Channel St., Room 168
Stockton CA, 95202
- Phone:
- (209) 948-7739
- Fax:
- (209) 546-7853
- Email:
- Stockton@abc.ca.gov
Van Nuys
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6150 Van Nuys Blvd., Room 220
Van Nuys CA, 91401
- Phone:
- (818) 901-5017
- Fax:
- (818) 785-6731
- Email:
- VanNuys@abc.ca.gov
Ventura
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1000 South Hill Road, Suite 310
Ventura CA, 93003
- Phone:
- (805) 289-0100
- Fax:
- (805) 289-0110
- Email:
- Ventura@abc.ca.gov
For training provider and general program assistance contact:
RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov
Translation Services
Email: eeo@abc.ca.gov