May 2021

Program updates from the Responsible Beverage Service Training Program (RBSTP) team including alcohol server FAQs and important dates to remember.

Answering Server FAQs

The Server functionality of the RBS Portal is now fully operational! To date we have 638 registered servers and 187 servers who have completed training and the alcohol server certification exam!

With the implementation of the Server functionality, we have received several frequently asked questions about certificates, how to search for training providers, how to find your server identification number, and how to access the alcohol server certification exam. This month’s program update will focus on addressing those frequently asked questions.

How do I find my Server ID number?

There are two ways you can locate your server ID number. The first is by way of the registration message that is sent via the RBS Portal. To access the message, click on the envelope icon, the message will be titled Enrollment Registration Completed. The second way you can see your Server ID number on your Server Dashboard; it will be in the first box with your Server Details.

How do I search for approved RBS training providers?

Once you have created an account on the RBS Portal, you can look for approved RBS training providers. We will be adding more training courses over the next couple of months and year; therefore, we encourage you to periodically check the RBS Portal for a provider in your preferred learning format, price range, or favorite training vendor.

How do I access my alcohol server certification exam?

The training provider from whom you took training has up to 24 hours to report you have completed training and grant access to the exam. You will receive an email from ABC/RBS Portal notifying you that your exam is ready.

If it has been more than 24 hours, you may reach out to the training provider who provided your course and inquire as to when your exam access may be granted.

How do I get a copy of my certification to provide my employer as proof of certification?

Congratulations on completing training and completing the RBS exam to become certified. Your training certificate is recorded on your Server Dashboard in the training history at the bottom of the page. We are using digital certificates, which will be housed in the RBS Portal. You have been issued a certification number, and that will serve as your training certificate and is valid for three years.

Your employer will be able to check and confirm your certification via the Licensee Login on the RBS Portal, which will be available later this year as it gets closer to the legal requirement for the mandatory statewide training. In the interim, if you want, you may take a screenshot of your Server Dashboard and provide that to your employer.

For more frequently asked questions for Servers, Licensees, and Training Providers please visit the FAQs on our website. If you don’t see the answer to your question in our FAQs please email us at rbstp@abc.ca.gov.

Important Dates to Remember

  • July 1, 2022 – AB 1221 (Responsible Beverage Service Training Program Act) goes into effect and RBS training for alcohol servers and the managers of alcohol servers for ABC On-Premises licensed establishments becomes mandatory. ABC On-Premises Licensees have sixty (60) days from July 1, 2022 to have their staff trained and certified by an approved RBS training provider. This includes the successful completion of an ABC administered RBS exam.
  • September 1, 2022 – Enforcement of AB 1221 begins.

Contact

Additional information may be obtained by emailing us at rbstp@abc.ca.gov.