June 2022

Program updates from the Responsible Beverage Service Training Program (RBSTP) team including RBS training languages, FAQ updates, ABC’s online services, and online licensing services statistics.

General Program Update

We are less than one month away from RBS training and certification for on-premises alcohol servers and their managers becoming mandatory. The Department has been working diligently on making sure that our licensees, servers, and community partners are aware of the new law and are working to promote training and certification information to those who need to be RBS trained and certified by the August 31, 2022 deadline. The Department has developed our informational multi-language flyer on the RBS requirements.

RBS training and certification is a three-step process:

  1. Register with ABC as an alcohol server (this includes the managers of alcohol servers) on the RBS Portal.
  2. Take RBS training from an ABC Approved Training Provider.
  3. Take our alcohol server certification exam on the RBS Portal.

The exam is currently available in English, Spanish, and Korean languages. The Department is in the process of making the exam available in Chinese, Vietnamese, Tagalog, Hindi, and Punjabi.

RBS Training Offered in Languages other than English and Spanish

The RBSTP is still accepting and processing RBS training provider applications. If minimal to no edits are required, the estimated time for approval is 8-12 weeks. Foreign language course approvals can take longer. We are currently in the process of approving online programs in Mandarin, Cantonese, and Korean. We are looking to provide additional RBS Courses both online and in-person for non-English language servers. Persons and parties interested in becoming a Department authorized RBS training provider may contact rbstp@abc.ca.gov for more information.

To date, we have 40,087 alcohol servers trained and certified in RBS. We also have 44 approved training providers and RBS programs (30 online, 13 in-person, 1 in-house, 3 foreign language: Spanish).

Frequently Asked Questions

 The Responsible Beverage Service Training Program (RBSTP) has updated our RBS frequently asked questions as a way to better acquaint our valued stakeholders and community partners with the requirements for RBS training and certifications. Please take time to review our updated response to our frequently asked questions.

ABC’s Online Services are Now Available!

The Department is mailing out letters to licensees announcing the release of ABC’s online services. The letters include information on how to create license administrator accounts and provides licensees with a validation code for their license number. Please see our license administrator frequently asked questions for more specific details.

Online Licensing Services Statistics

ABC launched online licensing services on September 22, 2021, with the ability to make online license renewal payments. We have expanded licensing services to now provide the services essential to RBS training and certification. To date, we have successfully processed 10,282 ABC license renewal payments.

Need Assistance with RBS or Online Licensing Services?

Servers and Licensees are encouraged to contact their local district office for assistance.

Contact

For server registration assistance call (916) 318-6435 or email your local district office:

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Bakersfield

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4800 Stockdale Highway., Suite 213
Bakersfield CA, 93309

Phone:
(661) 395-2731
Fax:
(661) 322-5929
Email:
Bakersfield@abc.ca.gov

Concord

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1800 Sutter St., Ste 450
Concord CA , 94520

Phone:
(925) 655-6314
Fax:
(925) 655-6310
Email:
Concord@abc.ca.gov

Eureka

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1105 Sixth St., Suite C
Eureka CA, 95501

Phone:
(707) 445-7229
Fax:
(707) 445-6643
Email:
Eureka@abc.ca.gov

Fresno

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1330 B East Shaw Ave.
Fresno CA, 93710-7902

Phone:
(559) 225-6334
Fax:
(559) 225-8740
Email:
Fresno@abc.ca.gov

LA/Metro

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888 S Figueroa Street, Suite 320
Los Angeles CA, 90017

Phone:
(213) 833-6043
Fax:
(213) 833-6058
Email:
LAMetro@abc.ca.gov

LB/Lakewood

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3950 Paramount Blvd., Suite 250
Lakewood CA, 90712

Phone:
(562) 982-1337
Fax:
(562) 982-1396
Email:
LongBeach/Lakewood@abc.ca.gov

Monrovia

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222 E. Huntington Dr., Suite 114
Monrovia CA, 91016

Phone:
(626) 256-3241
Fax:
(626) 263-9858
Email:
Monrovia@abc.ca.gov

Palm Desert

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34-160 Gateway Dr., Suite 120
Palm Desert CA, 92211

Phone:
(760) 324-2027
Fax:
(760) 324-2632
Email:
PalmDesert@abc.ca.gov

Redding

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1900 Churn Creek Rd., Suite 215
Redding CA, 96002

Phone:
(530) 224-4830
Fax:
(530) 224-9338
Email:
Redding@abc.ca.gov

Riverside

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3737 Main Street, Suite 900
Riverside CA, 92501

Phone:
(951) 782-4400
Fax:
(951) 781-0531
Email:
Riverside@abc.ca.gov

Sacramento

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2400 Del Paso Road, Suite 155
Sacramento CA, 95834

Phone:
(916) 419-1319
Fax:
(916) 419-3994
Email:
Sacramento@abc.ca.gov

Salinas

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1137 Westridge Parkway
Salinas CA, 93907

Phone:
(831) 755-1990
Fax:
(831) 755-1997
Email:
Salinas@abc.ca.gov

San Diego

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1350 Front St., Room 5056
San Diego CA, 92101

Phone:
(619) 525-4064
Fax:
(619) 231-1171
Email:
SanDiego@abc.ca.gov

San Francisco

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33 New Montgomery St., Suite 1230
San Francisco CA, 94105

Phone:
(415) 356-6500
(415) 356-6501
(415) 356-6502
(415) 356-6503
Fax:
(415) 356-6599
Email:
SanFrancisco@abc.ca.gov

San Jose

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100 Paseo de San Antonio, Room 119
San Jose CA, 95113

Phone:
(408) 277-1200
Fax:
(408) 971-9421
Email:
SanJose@abc.ca.gov

San Luis Obispo

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3220 S. Higuera St., Suite 103A
San Luis Obispo CA, 93401

Phone:
(805) 543-7183
Fax:
(805) 543-3814
Email:
SanLuisObispo@abc.ca.gov

San Marcos

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570 Rancheros Drive, Suite 240
San Marcos CA, 92069

Phone:
(760) 471-4237
Fax:
(760) 471-6142
Email:
SanMarcos@abc.ca.gov

Santa Ana

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2 MacAurthur Place, Suite 200
Santa Ana CA, 92707

Phone:
(657) 205-3533
Fax:
(657) 205-3520
Email:
SantaAna@abc.ca.gov

Santa Rosa

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50 D Street, Room 130
Santa Rosa CA, 95404

Phone:
(707) 576-2165
Fax:
(707)527-9537
Email:
SantaRosa@abc.ca.gov

Stockton

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31 E. Channel St., Room 168
Stockton CA, 95202

Phone:
(209) 948-7739
Fax:
(209) 546-7853
Email:
Stockton@abc.ca.gov

Van Nuys

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6150 Van Nuys Blvd., Room 220
Van Nuys CA, 91401

Phone:
(818) 901-5017
Fax:
(818) 785-6731
Email:
VanNuys@abc.ca.gov

Ventura

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1000 South Hill Road, Suite 310
Ventura CA, 93003

Phone:
(805) 289-0100
Fax:
(805) 289-0110
Email:
Ventura@abc.ca.gov

For training provider and general program assistance contact:

RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov

Translation Services
Email: eeo@abc.ca.gov