June 2022
Program updates from the Responsible Beverage Service Training Program (RBSTP) team including RBS training languages, FAQ updates, ABC’s online services, and online licensing services statistics.
General Program Update
We are less than one month away from RBS training and certification for on-premises alcohol servers and their managers becoming mandatory. The Department has been working diligently on making sure that our licensees, servers, and community partners are aware of the new law and are working to promote training and certification information to those who need to be RBS trained and certified by the August 31, 2022 deadline. The Department has developed our informational multi-language flyer on the RBS requirements.
RBS training and certification is a three-step process:
- Register with ABC as an alcohol server (this includes the managers of alcohol servers) on the RBS Portal.
- Take RBS training from an ABC Approved Training Provider.
- Take our alcohol server certification exam on the RBS Portal.
The exam is currently available in English, Spanish, and Korean languages. The Department is in the process of making the exam available in Chinese, Vietnamese, Tagalog, Hindi, and Punjabi.
RBS Training Offered in Languages other than English and Spanish
The RBSTP is still accepting and processing RBS training provider applications. If minimal to no edits are required, the estimated time for approval is 8-12 weeks. Foreign language course approvals can take longer. We are currently in the process of approving online programs in Mandarin, Cantonese, and Korean. We are looking to provide additional RBS Courses both online and in-person for non-English language servers. Persons and parties interested in becoming a Department authorized RBS training provider may contact rbstp@abc.ca.gov for more information.
To date, we have 40,087 alcohol servers trained and certified in RBS. We also have 44 approved training providers and RBS programs (30 online, 13 in-person, 1 in-house, 3 foreign language: Spanish).
Frequently Asked Questions
The Responsible Beverage Service Training Program (RBSTP) has updated our RBS frequently asked questions as a way to better acquaint our valued stakeholders and community partners with the requirements for RBS training and certifications. Please take time to review our updated response to our frequently asked questions.
ABC’s Online Services are Now Available!
The Department is mailing out letters to licensees announcing the release of ABC’s online services. The letters include information on how to create license administrator accounts and provides licensees with a validation code for their license number. Please see our license administrator frequently asked questions for more specific details.
Online Licensing Services Statistics
ABC launched online licensing services on September 22, 2021, with the ability to make online license renewal payments. We have expanded licensing services to now provide the services essential to RBS training and certification. To date, we have successfully processed 10,282 ABC license renewal payments.
Need Assistance with RBS or Online Licensing Services?
Servers and Licensees are encouraged to contact their local district office for assistance.
Contact
For alcohol server registration assistance call (916) 318-6435 or email your local district office:
Bakersfield
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4800 Stockdale Highway., Suite 213
Bakersfield CA, 93309
- Phone:
- (661) 395-2731
- Fax:
- (661) 322-5929
- Email:
- Bakersfield@abc.ca.gov
Concord
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1800 Sutter St., Ste 450
Concord CA , 94520
- Phone:
- (925) 655-6314
- Fax:
- (925) 655-6310
- Email:
- Concord@abc.ca.gov
Eureka
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1105 Sixth St., Suite C
Eureka CA, 95501
- Phone:
- (707) 445-7229
- Fax:
- (707) 445-6643
- Email:
- Eureka@abc.ca.gov
Fresno
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1330 B East Shaw Ave.
Fresno CA, 93710-7902
- Phone:
- (559) 225-6334
- Fax:
- (559) 225-8740
- Email:
- Fresno@abc.ca.gov
LA/Metro
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888 S Figueroa Street, Suite 320
Los Angeles CA, 90017
- Phone:
- (213) 833-6043
- Fax:
- (213) 833-6058
- Email:
- LAMetro@abc.ca.gov
LB/Lakewood
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3950 Paramount Blvd., Suite 250
Lakewood CA, 90712
- Phone:
- (562) 982-1337
- Fax:
- (562) 275-4174
- Email:
- LongBeach/Lakewood@abc.ca.gov
Monrovia
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222 E. Huntington Dr., Suite 114
Monrovia CA, 91016
- Phone:
- (626) 256-3241
- Fax:
- (626) 263-9858
- Email:
- Monrovia@abc.ca.gov
Palm Desert
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34-160 Gateway Dr., Suite 120
Palm Desert CA, 92211
- Phone:
- (760) 324-2027
- Fax:
- (760) 324-2632
- Email:
- PalmDesert@abc.ca.gov
Redding
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1900 Churn Creek Rd., Suite 215
Redding CA, 96002
- Phone:
- (530) 224-4830
- Fax:
- (530) 224-9338
- Email:
- Redding@abc.ca.gov
Riverside
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3737 Main Street, Suite 900
Riverside CA, 92501
- Phone:
- (951) 782-4400
- Fax:
- (951) 781-0531
- Email:
- Riverside@abc.ca.gov
Sacramento
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2400 Del Paso Road, Suite 155
Sacramento CA, 95834
- Phone:
- (916) 419-1319
- Fax:
- (916) 419-3994
- Email:
- Sacramento@abc.ca.gov
Salinas
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1137 Westridge Parkway
Salinas CA, 93907
- Phone:
- (831) 755-1990
- Fax:
- (831) 755-1997
- Email:
- Salinas@abc.ca.gov
San Diego
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8620 Spectrum Center Blvd., Suite 302
San Diego CA, 92123
- Phone:
- (858) 300-6855
- Fax:
- (858) 300-6874
- Email:
- SanDiego@abc.ca.gov
San Francisco
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33 New Montgomery St., Suite 1230
San Francisco CA, 94105
- Phone:
- (415) 356-6500
(415) 356-6501
(415) 356-6502
(415) 356-6503 - Fax:
- (415) 356-6599
- Email:
- SanFrancisco@abc.ca.gov
San Jose
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100 Paseo de San Antonio, Room 119
San Jose CA, 95113
- Phone:
- (408) 277-1200
- Fax:
- (408) 971-9421
- Email:
- SanJose@abc.ca.gov
San Luis Obispo
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3220 S. Higuera St., Suite 103A
San Luis Obispo CA, 93401
- Phone:
- (805) 543-7183
- Fax:
- (805) 543-3814
- Email:
- SanLuisObispo@abc.ca.gov
San Marcos
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570 Rancheros Drive, Suite 240
San Marcos CA, 92069
- Phone:
- (760) 471-4237
- Fax:
- (760) 471-6142
- Email:
- SanMarcos@abc.ca.gov
Santa Ana
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2 MacAurthur Place, Suite 200
Santa Ana CA, 92707
- Phone:
- (657) 205-3533
- Fax:
- (657) 205-3520
- Email:
- SantaAna@abc.ca.gov
Santa Rosa
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50 D Street, Room 130
Santa Rosa CA, 95404
- Phone:
- (707) 576-2165
- Fax:
- (707)527-9537
- Email:
- SantaRosa@abc.ca.gov
Stockton
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31 E. Channel St., Room 168
Stockton CA, 95202
- Phone:
- (209) 948-7739
- Fax:
- (209) 546-7853
- Email:
- Stockton@abc.ca.gov
Van Nuys
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6150 Van Nuys Blvd., Room 220
Van Nuys CA, 91401
- Phone:
- (818) 901-5017
- Fax:
- (818) 785-6731
- Email:
- VanNuys@abc.ca.gov
Ventura
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1000 South Hill Road, Suite 310
Ventura CA, 93003
- Phone:
- (805) 289-0100
- Fax:
- (805) 289-0110
- Email:
- Ventura@abc.ca.gov
For training provider and general program assistance contact:
RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov
Translation Services
Email: eeo@abc.ca.gov