January  2022

Program updates from the Responsible Beverage Service Training Program (RBSTP) team including the 2021 year in review and reminders regarding certificates, paying for RBS training, and training confirmation (exam access).

Program Update

Happy New Year! The Responsible Beverage Service Training Program (RBSTP) team would like to wish all of our training providers, servers, licensees, and stakeholders a prosperous and safe 2022!

2021 Year in Review

RBSTP had a busy 2021 that included the launch of our online training provider application on February 23, 2021 (and the Department’s ability to take its first online payment); the Go-Live of compliant server training on April 5, 2021; and the approval of our first online Spanish language RBS training program on December 17, 2021.

To date, we have 7,076 alcohol servers that have been trained and certified in RBS. We also have 26 approved training providers and RBS programs (17 online, 7 in-person, 1 in-house, 1 foreign language: Spanish).

Spanish Language Programs and Spanish Language Exam

RBSTP approved their first online Spanish language RBS training course on December 17, 2021. The alcohol server certification exam is also available in Spanish. We will be approving more Spanish language programs as they are received and processed. The external Approved Training Provider list on the RBS Portal landing page is updated daily at 3:00 a.m. PT.

We are also accepting other foreign language RBS training course applications in addition to Spanish.  If you know a foreign language training provider who has an RBS course or would be interested in developing one, please have them email us at rbstp@abc.ca.gov.

Update to Online Training Provider API

Beginning on February 9, 2022, an updated API for our approved online training providers will be available. GET and POST method parameters are being updated to provide better search result returns.

Training Providers Can Still Apply

An estimated 1,000,000 servers in California will need to be RBS trained and certified by August 31, 2022. There are currently 7,076 certified alcohol servers in the RBS Portal.  If you teach a responsible beverage service training course in California and are not yet approved by the Department, we want you to apply to become an authorized training provider. We strongly encourage non-profit training providers to submit their applications to ensure that RBS training is available and accessible to all servers. For more information on becoming an authorized training provider, please email us at rbstp@abc.ca.gov.

Reminders Regarding Certificates, Paying for RBS Training, and Training Confirmation (Exam Access)

We will not be issuing physical or downloadable certificates of completion. Upon completion of training and the certification exam, the alcohol server will be issued a certification number which is valid for three years. The alcohol server certification number is recorded on the Alcohol Server’s Dashboard in the training history at the bottom of the page of the RBS Portal. Licensees will be able to verify that their servers are RBS certified using the (certification number and the server’s name) as we get closer to the legal requirement for the mandatory statewide training.

Servers must pay $3.00 to the Department as part of their server registration in the RBS Portal. This fee is non-refundable. Additionally, servers may also need to pay a separate fee to the authorized RBS training provider that they select. The cost of RBS training varies depending on the authorized training provider. Questions about training costs, including corporate or group pricing, must be directed to the training provider.  

Training providers have up to 24 hours following training to update a server’s training status in the RBS Portal. Servers whose training status has not been updated within 24 hours of the completed training must follow up with the training provider. When following up with the training provider, the server should be prepared to provide their server ID number. The server ID number is located in the upper left of the server’s dashboard in the RBS portal in the table that reads Server Certificate Details. When emailing the customer service for the training provider, it is encouraged that rbstp@abc.ca.gov is copied in the email. One of the most common reasons why a training provider can be delayed in confirming the server’s training in the RBS Portal is that the server’s last name and server ID number as provided to the training provider do not match what is listed in the RBS Portal. The training provider will reach out to the server to obtain the correct information. Once the correct information is obtained, the training provider will confirm the date training was taken in the RBS Portal, and the server will be granted access to the alcohol server certification exam.

Important Dates

July 1, 2022 – AB 1221 (Responsible Beverage Service Training Program Act) goes into effect. RBS training for alcohol servers and the managers of alcohol servers for ABC On-Premises licensed establishments becomes mandatory.

ABC On-Premises Licensees have 60 days from July 1, 2022, to have their staff trained and certified by an approved RBS training provider. This includes the successful completion of an ABC administered RBS exam.

September 1, 2022 – Enforcement of AB 1221 may begin.

If you have any additional questions, please do not hesitate to email us at rbstp@abc.ca.gov.

Contact

For server registration assistance contact your local district office:

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Bakersfield

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4800 Stockdale Highway., Suite 213
Bakersfield CA, 93309

Phone:
(661) 395-2731
Fax:
(661) 322-5929
Email:
Bakersfield@abc.ca.gov

Concord

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1800 Sutter St., Ste 450
Concord CA , 94520

Phone:
(925) 655-6314
Fax:
(925) 655-6310
Email:
Concord@abc.ca.gov

Eureka

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1105 Sixth St., Suite C
Eureka CA, 95501

Phone:
(707) 445-7229
Fax:
(707) 445-6643
Email:
Eureka@abc.ca.gov

Fresno

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1330 B East Shaw Ave.
Fresno CA, 93710-7902

Phone:
(559) 225-6334
Fax:
(559) 225-8740
Email:
Fresno@abc.ca.gov

LA/Metro

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888 S Figueroa Street, Suite 320
Los Angeles CA, 90017

Phone:
(213) 833-6043
Fax:
(213) 833-6058
Email:
LAMetro@abc.ca.gov

LB/Lakewood

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3950 Paramount Blvd., Suite 250
Lakewood CA, 90712

Phone:
(562) 982-1337
Fax:
(562) 982-1396
Email:
LongBeach/Lakewood@abc.ca.gov

Monrovia

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222 E. Huntington Dr., Suite 114
Monrovia CA, 91016

Phone:
(626) 256-3241
Fax:
(626) 263-9858
Email:
Monrovia@abc.ca.gov

Palm Desert

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34-160 Gateway Dr., Suite 120
Palm Desert CA, 92211

Phone:
(760) 324-2027
Fax:
(760) 324-2632
Email:
PalmDesert@abc.ca.gov

Redding

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1900 Churn Creek Rd., Suite 215
Redding CA, 96002

Phone:
(530) 224-4830
Fax:
(530) 224-9338
Email:
Redding@abc.ca.gov

Riverside

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3737 Main Street, Suite 900
Riverside CA, 92501

Phone:
(951) 782-4400
Fax:
(951) 781-0531
Email:
Riverside@abc.ca.gov

Sacramento

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2400 Del Paso Road, Suite 155
Sacramento CA, 95834

Phone:
(916) 419-1319
Fax:
(916) 419-3994
Email:
Sacramento@abc.ca.gov

Salinas

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1137 Westridge Parkway
Salinas CA, 93907

Phone:
(831) 755-1990
Fax:
(831) 755-1997
Email:
Salinas@abc.ca.gov

San Diego

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1350 Front St., Room 5056
San Diego CA, 92101

Phone:
(619) 525-4064
Fax:
(619) 231-1171
Email:
SanDiego@abc.ca.gov

San Francisco

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33 New Montgomery St., Suite 1230
San Francisco CA, 94105

Phone:
(415) 356-6500
(415) 356-6501
(415) 356-6502
(415) 356-6503
Fax:
(415) 356-6599
Email:
SanFrancisco@abc.ca.gov

San Jose

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100 Paseo de San Antonio, Room 119
San Jose CA, 95113

Phone:
(408) 277-1200
Fax:
(408) 971-9421
Email:
SanJose@abc.ca.gov

San Luis Obispo

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3220 S. Higuera St., Suite 103A
San Luis Obispo CA, 93401

Phone:
(805) 543-7183
Fax:
(805) 543-3814
Email:
SanLuisObispo@abc.ca.gov

San Marcos

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570 Rancheros Drive, Suite 240
San Marcos CA, 92069

Phone:
(760) 471-4237
Fax:
(760) 471-6142
Email:
SanMarcos@abc.ca.gov

Santa Ana

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2 MacAurthur Place, Suite 200
Santa Ana CA, 92707

Phone:
(657) 205-3533
Fax:
(657) 205-3520
Email:
SantaAna@abc.ca.gov

Santa Rosa

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50 D Street, Room 130
Santa Rosa CA, 95404

Phone:
(707) 576-2165
Fax:
(707)527-9537
Email:
SantaRosa@abc.ca.gov

Stockton

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31 E. Channel St., Room 168
Stockton CA, 95202

Phone:
(209) 948-7739
Fax:
(209) 546-7853
Email:
Stockton@abc.ca.gov

Van Nuys

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6150 Van Nuys Blvd., Room 220
Van Nuys CA, 91401

Phone:
(818) 901-5017
Fax:
(818) 785-6731
Email:
VanNuys@abc.ca.gov

Ventura

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1000 South Hill Road, Suite 310
Ventura CA, 93003

Phone:
(805) 289-0100
Fax:
(805) 289-0110
Email:
Ventura@abc.ca.gov

For training provider and general program assistance contact:

RBSTP Team
3927 Lennane Drive, Suite 100
Sacramento, CA 95834
Email: rbstp@abc.ca.gov

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